SMS Notifications
Stay in the loop about your cleanings with short, useful text messages. This page explains what we send, when we send it, and how you can stop at any time.
You choose to receive SMS
When you sign up as a customer or cleaner and provide a mobile phone number, you are opting in to receive text messages from KleanerLink about your account and cleaning jobs. Consent to receive SMS is not required to use the platform and is not a condition of purchase.
What we send
Messages are transactional and related to the services you request or provide. Examples include:
- Account verification codes
- New bid alerts and booking confirmations
- Cleaner arrival and job-start notifications
- Photo-review reminders and completion alerts
- Payment and payout updates
- Safety or dispute alerts from our team
Message frequency and rates
Message frequency varies based on your activity. A typical active job may generate 3–6 messages. Message and data rates may apply depending on your carrier plan.
How to opt out
Reply STOP to any KleanerLink text message to unsubscribe. You can also reply HELP for assistance or contact us directly at support@kleanerlink.com.
Need help?
For questions about text messaging, privacy, or your account, email support@kleanerlink.com.
Read our Privacy Policy and Terms of Service for more details.